Privacy Policy

 

Last Updated: June 2026

 

Introduction

 

Manor Avenue Cleaning Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

 

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

 

 

 

Information We Collect

 

We may collect the following personal information:

 

Name

Email address

Telephone number

Property address (where relevant)

Details provided through enquiry forms

Information relating to cleaning service requests

 

We may also collect certain technical information automatically, such as:

 

IP address

Browser type

Device information

Website usage data

 

 

 

How We Use Your Information

 

We use your information to:

 

Respond to enquiries

Provide quotations

Arrange and deliver cleaning services

Communicate regarding bookings

Improve our website and services

Meet legal and regulatory obligations

 

We only use your information where we have a lawful basis to do so.

 

 

 

Sharing Your Information

 

We do not sell, rent, or trade personal information to third parties.

 

We may share information with:

 

Employees and contractors involved in providing services

Professional advisers where necessary

Government or regulatory authorities where required by law

 

Any third parties receiving information are expected to handle it securely and lawfully.

 

 

 

Data Storage and Security

 

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

 

While we take security seriously, no method of transmission over the internet can be guaranteed to be completely secure.

 

 

 

How Long We Keep Information

 

We retain personal information only for as long as reasonably necessary to:

 

Provide services

Comply with legal obligations

Resolve disputes

Maintain business records

 

When information is no longer required, it will be securely deleted.

 

 

 

Your Rights

 

Under UK data protection law, you may have the right to:

 

Access your personal information

Request correction of inaccurate information

Request deletion of your information

Restrict or object to processing

Request transfer of your data where applicable

 

To exercise any of these rights, please contact us using the details below.

 

 

 

Cookies

 

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

 

You can control cookie settings through your browser preferences.

 

Please see our Cookie Policy for further information.

 

 

 

Third-Party Websites

 

Our website may contain links to third-party websites.

 

We are not responsible for the privacy practices or content of those external websites.

 

 

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time.

 

Any changes will be published on this page.

 

 

 

Contact Us

 

If you have any questions regarding this Privacy Policy or your personal information, please contact:

 

Manor Avenue Cleaning Ltd

 

Email: manoravenuecleaning@gmail.com

 

Phone: 07521 074822

 

Website: www.manoravenuecleaning.com

 

If you are unhappy with how your information has been handled, you may contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk